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to outsourced maintenance work as the reason for the problem. david campbell with american airlines says crews are getting to the bottom of it. >> guys who work every single day, engineers, tech crew chiefs, who have gone in, they believe -- they've determined what they believe is the -- is a potential failure, but beyond the failure, we're focusing our attention on making sure they're properly installed. >> reporter: it prompted an inspection on nearly half of american airlines' 757s, seats were first pulled out and reinstalled in a plan to give passengers more leg room. 36 planes have been inspected, with 11 yet to be inspected. they discovered a total of six planes with the same problem. campbell dismissed the idea that the loose seats could somehow be linked to the ongoing labor dispute. >> i have a difficult time believing that it was -- that it's actually because -- i just don't believe it is. >> reporter: as american airlines promises to fix the problem, many passengers we spoke with say that while the issue with loose seats is troubling, it doesn't necessarily shake their confidence in
. the damage is extraordinary. the death toll inkal campbell. syrian troops are on the offensive in the country's third city, homs, recapturing many areas from what they say are foreign fighters and extremist muslims. rebels they say directly armed by arab states. in one district they took they showed us what they said was an abandoned rebel headquarters. bags with saudi arabian markings scattered around. a makeshift scaffold with ropes and a meat hook was there. they said rebels tortured and hanged people here. we have no way of proving this. the u.n. mostly accuses the regime of mass torture but says rebels are guilty of human rights abuses too. but it's clear this is a dirty war here in homs and in every city. no one is safe. no faith is spared. christian churches and muslim mosques are battleground. but one man is an optimist, the new governor of homs, syria's third city. these rebels he says will be beaten and we'll win the war in homs in one month. >> reporter: one month, that seems very optimistic. one month he insists. but britain and america should stop supporting terrorists. they are
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